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Support Available

Throughout this page, you will find links to external websites. Although we make every effort to ensure these links are accurate, up to date and relevant, Calthorpe Academy cannot take responsibility for pages maintained by external providers.

 

Parent Workshops

For more information please feel free to contact Masuma Rajwani on 0121 773 4637

COVID - 19: Local Early Help for Families in Birmingham 

Families have told us about the many challenges they face as a result of the Coronavirus. Partner services across Birmingham are grouping together to support families who are asking for help in each locality.  

Some families need support from more than one professional, to get support for your child, young person or family, please complete the Family Connect form: 

If you require support filling in the form, please contact Masuma Rajwani on 0121 773 4637 

In Each Locality, Families in Need Can Access: 

  1. Support from voluntary, community and faith groups. Birmingham City Council is investing £0.8m in a community fund to increase local help.

  2. Mental health support for young people aged 11 to 25 through www.Kooth.com. (Please contact Amanda Terry on 0121 773 4637 for more information on Kooth).

  3. Advice and guidance through telephone support in each locality. Partners are working together to contact more families that are asking for help, to make sure they have what they need to cope during the Coronavirus restrictions.

Details of the support available for families can be found at 

Note that all support will observe social distancing rules whilst restrictions are in place from central government. Across the city there is more early help for families: 

  1. Emergency response hub for vulnerable citizens provided by Birmingham City Council on 0121 303 1116

  2. Parent Link Contact Line for advice and guidance on 0121 303 8461, support for carers on 0333 006 9711, and the Covid-19 Council helpline 0121 303 1116 for other support such as food supplies, essentials, medication and social contact.

  3. www.kooth.com for mental health support for young people aged 11 to 25. The Pause service for young people’s emotional wellbeing is now accessed by telephone on 0207 841 4470. And mental health support for adults is through 0121 262 3555.

  4. Free School Meal voucher scheme for supermarkets — these are emailed to parents or available from schools.

  5. Local offer for families including for children with special educational needs at www.localofferbirmingham.co.uk/

  6. Birmingham and Solihull Women’s Aid for domestic abuse, telephone 0808 800 0028.

  7. Local advice and guidance on Coronavirus are available from

Food Support

Service Type

Organisation

Contact Number

Website

Email

Food Bank Finder

Find Food Banks Brum

 

Visit Website

 

Food Bank

Tyseley - Sparkhill Food Bank

0121 708 1398

 

foodbank@narthex.org.uk

Food Bank

Sparkhill - Sparkhill Food Bank

0121 708 1398

 

foodbank@narthex.org.uk

Food Bank

Balsall Heath - Sparkhill Food Bank

0121 440 1138

0121 708 1398

 

foodbank@narthex.org.uk

Food Bank

Hall Green - Sparkhill Foodbank 

0121 708 1398

 

foodbank@narthex.org.uk

Food Bank

New Life Baptist Church

0121 444 1230

 

Elaine.Hyde@newlifebaptistchurch.org.uk

Food Bank

Highfield Hall Community Centre

07470 153525

0121 439 2690

   

Food Bank

The Women’s Enterprise Hub

0121 663 1711

 

Mariam.yate@i-se.co.uk

Cooked Meals

Homeless One

07979 767979

   

Cooked Meals

Birmingham Irish Association

0121 647 5105

 

trudy@birish.org.uk

Cooked Food Parcels

Change Kitchen CIC

07828 825850

 

changekitchenbookings@gmail.com

Food Parcels and Provisions

M’uath Trust

0121 753 0297

 

admin@muathtrust.org

Food Provision

The Springfield Project

0121 777 2722

 

info@springfieldproject.org.uk

Food shopping and Health info Advice 

Smart Women CIC

07404 327496

 

swctc@hotmail.co.uk

Food Parcels

Daar-ul-Jannah advice Centre

0121 792 5442

07847 661022

 

daar-ul- jannah@hotmail.com

Employment and Skills Support

Service Type

Organisation

Contact Number

Website

Email

ESOL, English and Basic IT Courses

AT PACE CIC

07533 306054

 

info@at-pace.com

City & Guilds Training

AT PACE

07533 306054

 

info@at-pace.com

Community Centre and Adult Training

The Brandwood Community Centre

0121 443 3310

 

office@brandwood centre.co.uk

Job, Training or Education Opportunities Ages 16 to 29 Years

Youth Promise Plus

07704 538787 

07704 538791 

07704 538789 

Visit Website

 

Training and Employment Support for Parents of Under 5s

Springfield Project

0121 777 2722

 

info@springfieldproject.org.uk

Benefits, Finances, Debt Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Advice

Welfare Benefits Advice and Citizens Advice

0344 477 1010

Visit Website

 

Advice

Birmingham Settlement

0121 250 0765

 

moneyadvice@bsettlement.org.uk

Advice

Disability Resource Centre (DRC)

   

drc@disability.co.uk

help!@disability.co.uk

Advice

Ashiana Community Project

0121 687 6767

 

shabana@acpgroup.org.uk

Advice

Unite the Union

0333 202 6557

   

Advice

Birmingham Illegal Money Lending Team

0300 555 2222

Visit Website

 

Debt Advice

Narthex Sparkhill

07467 045294 

 

Sandra@narthex.org.uk

Advice, Support and Representation

Daar-ul-Jannah Advice Centre

0121 792 5442

07847 661022 

 

daar-ul- jannah@hotmail.com

Financial Help

Service Type

Organisation

Contact Number

Website

Email

Practical Financial Help

Turn 2 Us

 

Complete contact form to request a callback.

Visit Website

 

Short-Term Crisis Fund

Local Welfare Provision –Birmingham City Council

 

Make Claim Here:

Visit Website

 

Housing Payment Help

Discretionary Housing Payments –Birmingham City Council

 

Make a claim here:

Visit Website

 

Grants for Families and Individuals 

Cosaraf Charitable Foundation 

 

Visit Website

 

Outline of Available Grants for People on Low Incomes

Money-Saving Experts

 

Visit Website

 

Housing Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Housing

Birmingham City Council

Temporary Accommodation

0121 464 6381

0121 675 6805

0121 675 5531

   

Housing

Trident Rough Sleepers scheme

0800 880 7157

   

Housing

Narthex Sparkhill

0121 753 1959

   

Housing

St Basil's Youth Hub

0300 303 0099 

0121 772 2483

   

Housing

Newtown Housing Options Centre

0121 675 5779

   

Befriending Support

Service Type

Organisation

Contact Number

Website

Email

Telephone Support

Balsall Heath Neighbourhood Online - Mutual Aid Group

0808 169 9599

 

contact@neighbourhoodne wsonline.com

Telephone Support

Digikick

07920 490 263

 

info@digikick.co.uk

Bereavement Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Telephone/ online Support

Cruse Birmingham

0121 687 8011

Visit Website

 

Bereavement Support

Edward's Trust

0121 454 1705

 

admin@edwardstrust.org.uk 

Bereavement Counsellors and Play Therapist

Beyond the Horizon

     

Bereavement Telephone Service

St Mary’s Hospice

07966 165193

Visit Website

 

Booked Telephone Support and Webchat

Child

Bereavement UK

0800 0288840

(Monday – Friday, 9am – 5pm) 

Webchat Available:

Visit Website

 

One to One Wellbeing Support, Connecting Carers and Wellbeing Support

Communities in Sync

0121 809 5902

Visit Website

caringforcarers@communitiesinsync.info

Bereavement Support and Webchat

At A Loss

 

Visit Website

 

Helpline and webchat 

Winston's Wish

08088 02002

Visit Website

 

Mental and COVID Health Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Helpline

Birmingham Mind

0121 262 3555

 

help@birminghammind.org

Helpline

Samaritans 

116 123

0300 555 0303

NHS Direct 111

 

 

Advice

West Midlands Strategic Migration Partnership

 

 

wmsmp@birmingham.gov.uk

Helpline

Birmingham and Solihull Mental Health Services

0207 841 4470

 

askbeam@childrenssociety.org.uk

Telephone Support

NHS Birmingham and Solihull

0121 262 3555

Visit Website

 

Health and Wellbeing

The Springfield Project

0121 777 2722

 

info@springfieldproject.org.uk

Health

Infant Feeding Support

07786 528496

   

Helpline

Covid-19 Maternity Hotline

0121 335 8234

   

Disability and SEND Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Advice and Parent Support

Autism West Midlands

   

info@autismwestmidlands.org.uk   

Advice

Disability Resource Centre (DRC)

   

drc@disability.co.uk

help!@disability.co.uk

SEND Parent and Family Support

Balsall Heath Children’s Action Team Support (CATs)

0121 440 1004

07889 930040

07775 712788

Visit Website

info@bhcats.org.uk

Telephone Support

Midland Mencap

0121427 6404

 

familes@midlandmencap.org.uk

Supporting Individuals With Hearing Loss

Access IAG Service

07736 134159

0121 450 5120

 

access@bid.org.uk

Domestic Abuse Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Helpline

National Domestic Violence Helpline

0808 2000 247

Visit Website

 

Helpline

Birmingham and Solihull Women’s Aid

0808 800 0028

 

info@bswaid.org

Helpline Practical Support and Provisions

Anawim

0121 440 5296

Visit Website

referrals@anawim.co.uk

Helpline

Birmingham Crisis Centre

0121 507 0707

Visit Website

info@birminghamcrisis.org.uk

Helpline

Men’s Advice Line

0808 801 0327

Visit Website

info@mensadviceline.org.uk

Helpline

Karma Nirvana

0800 5999 247

 

info@karmanirvana.org.uk

Helpline

West Midlands BAME Forced Marriage and Honour Based Abuse Consortium

0800 953 9777

   

Helpline & face to face support (By Appointment Only)

W.A.I.T.S

0121 440 1443 ext 102, 103

 

dasupport@waitsaction.org

Early Years Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Emergency Response Fund

Home-Start Cole Valley

0121 572 0800

 

info@homestartcolevalley.org.uk

Play Activity

St Christopher's Church, Springfield

07980 650801

 

tom172thomas@btinternet.com

Telephone and Online Support

St Pauls Children’s Centres

0121 464 6349

0121 675 1303

 

info@stpaulstrust.org.uk

Telephone and Online Support

The Springfield Project Children Centre

0121 777 2722

 

info@springfieldproject.org.uk

Telephone and Practical support

The Oak Unlocked Family support

0121 777 5659

 

admin@theoak.one

Advice

Ashiana Community Project

0121 687 6767

 

shabana@acpgroup.org.uk

Youth Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Support and Practical help

Who Cares, Young Carers Group

07702 082331

 

whocares.gospeloakcc.co.uk

office@gospeloakcc.co.uk

dave@whwncic.co.uk

Support for 16-25 yrs.

Concorde Youth Centre

0121 675 8882 

07712 436324

 

Natalie.a.haughton@birmingham.gov.uk

Online Support

All Saints Youth Project

07436 798497 

07930 341212

0121 443 1842

 

info@asyp.org.uk

Advice

Ashiana Community Project

0121 687 6767

 

shabana@acpgroup.org.uk

Parenting Advice and Support

Service Type

Organisation

Contact Number

Website

Email

Online Support Classes and Homework Club

African Community Heritage Hub Ltd

 

 

info@africancoheritagehub.org

Advice, Information and Online Support

Smartlyte

07766 448447

 

hello@smartlyte.co.uk

Hafsha@smartlyte.co.uk

Support & Advice

Approachable Parenting

0121 773 8643

 

info@approachableparenting.org.uk

Helpline, Advice and Practical help

Smart Women CIC Point of Contact

07383 565322 

07404 327496

 

swctc@hotmail.co.uk

Online parenting course

From Birmingham with Love

 

Visit Website

 

Uniform Support

Rubery Swop Shop

   

ruberyswopshop@outlook.com

Training and Employment Support

Springfield Project

0121 777 2722

07516 030841

 

r.clare@springfieldproject.org.uk