Support Available

Throughout this page, you will find links to external websites. Although we make every effort to ensure these links are accurate, up to date and relevant, Calthorpe Academy cannot take responsibility for pages maintained by external providers. 

Parent Workshops

Advanced notice of upcoming parental workshops, please look out for the letter detailing how to book a place:

Online parenting course

Hall Green Families and Early Help Team will be hosting a Mental Health information session with Kooth for the parents and carers of children aged 11-25. The event will take place on Monday 27th September 2021 from 1 pm-2 pm with a Q and A slot at the end. Tickets for the online event can be booked via the following link:

Mental Health for age 11-25 - Parent/ Carer Information Session with Kooth Tickets, Mon 27 Sep 2021 at 13:00 | Eventbrite

Pre-paid for every parent in Birmingham to access a parenting course.

Follow the link below & enter the access code “COMMUNITY” at the top of the page to claim.

There are courses for parents, carers and grandparents of children from bump to 19.

Learn about how your child develops, and get tips to manage their behaviour.

https://inourplace.heiapply.com/online-learning/

Any queries please contact Masuma Rajwani on 0121 713 0901.

Speech and Language Support

The following resources are available to support Speech and Language.

Communication boards

Promoting communication

Using PECs at home

Visual Timetables

What is Communication

Complex communication strategies - intentional communication

Complex communication strategies - pre-intentional communication

Introduction to communication for complex learners

Covid - 19: Local early help for families in Birmingham 

Families have told us about the many challenges they face as a result of the Coronavirus. Partner services across Birmingham are grouping together to support families who are asking for help in each locality.  

Some families need support from more than one professional, to get support for your child, young person or family, please complete the Family Connect form: 

https://www.birmingham.gov.uk/info/50224/birmingham_children_s_partnership/2156/birmingham_children_s_partnership_-_resources 

If you require support filling in the form, please contact Masuma Rajwani on 0121 773 4637 

In each locality, families in need can access: 

  1. Support from voluntary, community and faith groups. Birmingham City Council is investing £0.8m in a community fund to increase local help.
  2. Mental health support for young people aged 11 to 25 through www.Kooth.com. (Please contact Amanda Terry on 0121 773 4637 for more information on Kooth).
  3. Advice and guidance through telephone support in each locality. Partners are working together to contact more families that are asking for help, to make sure they have what they need to cope during the Coronavirus restrictions.

Details of the support available for families can be found at 

http://www.birmingham.gov.uk/Covid19CYPF 

Note that all support will observe social distancing rules whilst restrictions are in place from central government. Across the city there is more early help for families: 

  1. Emergency response hub for vulnerable citizens provided by Birmingham City Council on 0121 303 1116 or http://tiny.cc/w12smz
  2. Parent Link Contact Line for advice and guidance on 0121 303 8461, support for carers on 0333 006 9711, and the Covid-19 Council helpline 0121 303 1116 for other support such as food supplies, essentials, medication and social contact.
  3. www.kooth.com for mental health support for young people aged 11 to 25. The Pause service for young people’s emotional wellbeing is now accessed by telephone on 0207 841 4470. And mental health support for adults is through 0121 262 3555.
  4. Free School Meal voucher scheme for supermarkets — these are emailed to parents or available from schools.
  5. Local offer for families including for children with special educational needs at www.birmingham.gov.uk/localoffer.
  6. Birmingham and Solihull Women’s Aid for domestic abuse, telephone 0808 800 0028.
  7. Local advice and guidance on Coronavirus is available from

www.birminghamandsolihullccg.nhs.uk/your-health/coronavirus

Top Ten Tips to help your child

Food Support

Service Type
Organisation
Contact Number
Website
Email
Food Bank Finder Find Food Banks Brum https://food.helpfinder.org.uk/
Food Bank

Tyseley - Sparkhill Food Bank

0121 708 1398 foodbank@narthex.org.uk
Food Bank

Sparkhill - Sparkhill Food Bank

0121 708 1398 foodbank@narthex.org.uk
Food Bank

Balsall Heath - Sparkhill Food Bank

0121 440 1138

0121 708 1398

foodbank@narthex.org.uk
Food Bank

Hall Green - Sparkhill Foodbank 

0121 708 1398 foodbank@narthex.org.uk
Food Bank New Life Baptist Church 0121 444 1230 Elaine.Hyde@newlifebaptistchurch.org.uk
Food Bank

Highfield Hall Community Centre

07470 153525

0121 439 2690

Food Bank

The Women’s Enterprise Hub

0121 663 1711 Mariam.yate@i-se.co.uk
Cooked Meals Homeless One 07979 767979
Cooked Meals Birmingham Irish Association 0121 647 5105 trudy@birish.org.uk
Cooked Food Parcels Change Kitchen CIC 07828 825850 changekitchenbookings@gmail.com
Food Parcels and Provisions M’uath Trust 0121 753 0297 admin@muathtrust.org
Food Provision The Springfield Project 0121 777 2722 info@springfieldproject.org.uk

Food shopping and Health info Advice 

Smart Women CIC

07404 327496 swctc@hotmail.co.uk
Food Parcels Daar-ul-Jannah advice Centre

0121 792 5442

07847 661022

daar-ul- jannah@hotmail.com

Employment and Skills Support

Service Type
Organisation
Contact Number
Website
Email
ESOL, English and Basic IT Courses AT PACE CIC 07533 306054 info@at-pace.com
City & Guilds Training AT PACE 07533 306054 info@at-pace.com

Community Centre and Adult Training

The Brandwood Community Centre

0121 443 3310 office@brandwood centre.co.uk

Job, Training or Education Opportunities Ages 16 to 29 Years

Youth Promise Plus

07704 538787 

07704 538791 

07704 538789 
https://www.birmingham.gov.uk/yppsignup

Training and Employment Support for Parents of Under 5s

Springfield Project

0121 777 2722

info@springfieldproject.org.uk

Benefits, Finance, Debt Advice and Support

Service Type
Organisation
Contact Number
Website
Email
Advice

Welfare Benefits Advice and Citizens Advice

0344 477 1010 https://www.citizensadvice.org.uk/
Advice Birmingham Settlement 0121 250 0765 moneyadvice@bsettlement.org.uk
Advice

Disability Resource Centre (DRC)

drc@disability.co.uk

help!@disability.co.uk

Advice

Ashiana Community Project

0121 687 6767 shabana@acpgroup.org.uk
Advice Unite the Union 0333 202 6557
Advice

Birmingham Illegal Money Lending Team

0300 555 2222

https://www.stoploansharks.co.uk/

Debt Advice

Narthex Sparkhill

07467 045294  Sandra@narthex.org.uk

Advice, Support and Representation

Daar-ul-Jannah Advice Centre

0121 792 5442

07847 661022 

daar-ul- jannah@hotmail.com

Financial Help

Service Type
Organisation
Contact Number
Website
Email
Practical Financial Help Turn 2 Us

Complete contact form to request a callback.

https://www.turn2us.org.uk/About-Us/Contactus/Contact-us-form

Short-Term Crisis Fund

Local Welfare Provision –Birmingham City Council

Make Claim Here:

https://www.birmingham.gov.uk/info/20017/benefits_and_support/308/help_in_a_shortterm_crisis/5

Housing Payment Help

Discretionary Housing Payments –Birmingham City Council

Make a claim here:

https://www.birmingham.gov.uk/info/20017/benefits_and_support/373/extra_help_with_your_ho using_costs_council_tax

Grants for Families and Individuals 

Cosaraf Charitable Foundation 

https://www.cosaraf.org/apply-for-funding/

Outline of Available Grants for People on Low Incomes

Money-Saving Experts

https://www.moneysavingexpert.com/family/grants-low-income/

Housing Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Housing

Birmingham City Council

Temporary Accommodation

0121 464 6381

0121 675 6805

0121 675 5531

Housing

Trident Rough Sleepers scheme

0800 880 7157

Housing

Narthex Sparkhill

0121 753 1959

Housing

St Basil's Youth Hub

0300 303 0099 

0121 772 2483

Housing

Newtown Housing Options Centre

0121 675 5779

Befriending Support

Service Type
Organisation
Contact Number
Website
Email

Telephone Support

Balsall Heath Neighbourhood Online - Mutual Aid Group

0808 169 9599

contact@neighbourhoodne wsonline.com

Telephone Support

Digikick

07920 490 263

info@digikick.co.uk

Bereavement Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Telephone/ online Support

Cruse Birmingham

0121 687 8011 https://www.crusebirmingham.co.uk/

Bereavement Support

Edward's Trust

0121 454 1705 admin@edwardstrust.org.uk 

Bereavement Counsellors and Play Therapist

Beyond the Horizon

Bereavement Telephone Service

St Mary’s Hospice

07966 165193 https://www.birminghamhospice.org.uk/explore-our-services/bereavement-support/

Booked Telephone Support and Webchat

Child

Bereavement UK

0800 0288840

(Monday – Friday, 9am – 5pm) 

Webchat Available:

https://www.childbereavementuk.org

One to One Wellbeing Support, Connecting Carers and Wellbeing Support

Communities in Sync

0121 809 5902

https://communitiesinsync.info/

caringforcarers@communitiesinsync.info

Bereavement Support and Webchat

At A Loss

http://www.ataloss.org/

Helpline and webchat 

Winston's Wish

08088 02002

https://www.winstonswish.org/online-chat/

Mental and COVID Health Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Helpline

Birmingham Mind

0121 262 3555

help@birminghammind.org

Helpline

Samaritans 

116 123

0300 555 0303

NHS Direct 111

 

Advice

West Midlands Strategic Migration Partnership

 

wmsmp@birmingham.gov.uk

Helpline

Birmingham and Solihull Mental Health Services

0207 841 4470

askbeam@childrenssociety.org.uk

Telephone Support

NHS Birmingham and Solihull

0121 262 3555

https://www.birminghamandsolihullccg.nhs.uk/your-health/mental-health-support-offer

Health and Wellbeing

The Springfield Project

0121 777 2722

info@springfieldproject.org.uk

Health

Infant Feeding Support

07786 528496

Helpline

Covid-19 Maternity Hotline

0121 335 8234

Disability and SEND Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Advice and Parent Support

Autism West Midlands

info@autismwestmidlands.org.uk   

Advice

Disability Resource Centre (DRC)

drc@disability.co.uk

help!@disability.co.uk

SEND Parent and Family Support

Balsall Heath Children’s Action Team Support (CATs)

0121 440 1004

07889 930040

07775 712788

http://www.bhcats.org.uk/new/

info@bhcats.org.uk

Telephone Support

Midland Mencap

0121427 6404

familes@midlandmencap.org.uk

Supporting Individuals With Hearing Loss

Access IAG Service

07736 134159

0121 450 5120

access@bid.org.uk

Domestic Abuse Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Helpline

National Domestic Violence Helpline

0808 2000 247

https://www.nationaldahelpline.org.uk/

Helpline

Birmingham and Solihull Women’s Aid

0808 800 0028

info@bswaid.org

Helpline Practical Support and Provisions

Anawim

0121 440 5296

https://anawim.co.uk/ referrals@anawim.co.uk

Helpline

Birmingham Crisis Centre

0121 507 0707

http://www.birminghamcrisis.org.uk/

info@birminghamcrisis.org.uk

Helpline

Men’s Advice Line

0808 801 0327

https://mensadviceline.org.uk/ info@mensadviceline.org.uk

Helpline

Karma Nirvana

0800 5999 247

info@karmanirvana.org.uk

Helpline

West Midlands BAME Forced Marriage and Honour Based Abuse Consortium

0800 953 9777

Helpline & face to face support (By Appointment Only)

W.A.I.T.S

0121 440 1443 ext 102, 103

dasupport@waitsaction.org

Early Years Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Emergency Response Fund

Home-Start Cole Valley

0121 572 0800

info@homestartcolevalley.org.uk

Play Activity

St Christopher's Church, Springfield

07980 650801

tom172thomas@btinternet.com

Telephone and Online Support

St Pauls Children’s Centres

0121 464 6349

0121 675 1303

info@stpaulstrust.org.uk

Telephone and Online Support

The Springfield Project Children Centre

0121 777 2722

info@springfieldproject.org.uk

Telephone and Practical support

The Oak Unlocked Family support

0121 777 5659

admin@theoak.one

Advice

Ashiana Community Project

0121 687 6767

shabana@acpgroup.org.uk

Youth Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Support and Practical help

Who Cares, Young Carers Group

07702 082331

whocares.gospeloakcc.co.uk

office@gospeloakcc.co.uk

dave@whwncic.co.uk

Support for 16-25 yrs.

Concorde Youth Centre

0121 675 8882 

07712 436324

Natalie.a.haughton@birmingham.gov.uk

Online Support

All Saints Youth Project

07436 798497 

07930 341212

0121 443 1842

info@asyp.org.uk

Advice

Ashiana Community Project

0121 687 6767

shabana@acpgroup.org.uk

Parenting Advice and Support

Service Type
Organisation
Contact Number
Website
Email

Online Support Classes and Homework Club

African Community Heritage Hub Ltd

 

info@africancoheritagehub.org

Advice, Information and Online Support

Smartlyte

07766 448447

hello@smartlyte.co.uk

Hafsha@smartlyte.co.uk

Support & Advice

Approachable Parenting

0121 773 8643

info@approachableparenting.org.uk

Helpline, Advice and Practical help

Smart Women CIC Point of Contact

07383 565322 

07404 327496

swctc@hotmail.co.uk

Online parenting course

From Birmingham with Love

https://www.birmingham.gov.uk/info/50224/birmingham_children_s_partnership/2218/from_birmingham_with_love/2

Uniform Support

Rubery Swop Shop

ruberyswopshop@outlook.com

Training and Employment Support

Springfield Project

0121 777 2722

07516 030841

r.clare@springfieldproject.org.uk

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